Killer Membership Software Privacy Policy & Terms and Conditions
Last Updated July, 1, 2019
1. Terms
By accessing the website at https://killermembershipsoftware.com, you are agreeing to be bound by these
terms of service, all applicable laws and regulations, and agree that you are
responsible for compliance with any applicable local laws. If you do not agree with
any of these terms, you are prohibited from using or accessing this site. The
materials contained in this website are protected by applicable copyright and
trademark law.
2. User License
Permission is granted to temporarily download one copy of the materials (information
or software) on Killer Membership Software’s website for personal, non-commercial transitory viewing
only. This is the grant of a license, not a transfer of title, and under this
license you may not:
• Modify or copy the materials
• Use the materials for any commercial purpose, or for any public display
(commercial or non-commercial);
• Attempt to decompile or reverse engineer any software contained on Killer Membership Software’s
website;
• Remove any copyright or other proprietary notations from the materials
• Transfer the materials to another person or "mirror" the materials on any other
server.
This license shall automatically terminate if you violate any of these restrictions
and may be terminated by Killer Membership Software at any time. Upon terminating your viewing of these
materials or upon the termination of this license, you must destroy any downloaded
materials in your possession whether in electronic or printed format.
Disclaimer
The materials on Killer Membership Software’s website are provided on an 'as is' basis. Killer Membership Software makes no
warranties, expressed or implied, and hereby disclaims and negates all other
warranties including, without limitation, implied warranties or conditions of
merchantability, fitness for a particular purpose, or non-infringement of
intellectual property or other violation of rights.
Further, Killer Membership Software does not warrant or make any representations concerning the accuracy,
likely results, or reliability of the use of the materials on its website or
otherwise relating to such materials or on any sites linked to this site.
This site is not a part of the Facebook website or Facebook Inc. Additionally, This
site is NOT endorsed by Facebook in any way. FACEBOOK is a trademark of FACEBOOK,
Inc.
3. Limitations
In no event shall Killer Membership Software or its suppliers be liable for any damages (including,
without limitation, damages for loss of data or profit, or due to business
interruption) arising out of the use or inability to use the materials on Killer Membership Software’s
website, even if Killer Membership Software or a Killer Membership Software authorized representative has been notified orally
or in writing of the possibility of such damage. Because some jurisdictions do not
allow limitations on implied warranties, or limitations of liability for
consequential or incidental damages, these limitations may not apply to you.
4. Accuracy of Materials
The materials appearing on Killer Membership Software’s website could include technical, typographical,
or photographic errors. Killer Membership Software does not warrant that any of the materials on its
website are accurate, complete or current. Killer Membership Software may make changes to the materials
contained on its website at any time without notice. However Killer Membership Software does not make any
commitment to update the materials.
5. Links
Killer Membership Software has not reviewed all of the sites linked to its website and is not responsible
for the contents of any such linked site. The inclusion of any link does not imply
endorsement by Killer Membership Software of the site. Use of any such linked website is at the user's
own risk.
6. Modifications
Killer Membership Software may revise these terms of service for its website at any time without notice.
By using this website you are agreeing to be bound by the then current version of
these terms of service.
7. Governing Law
These terms and conditions are governed by and construed in accordance with the laws
of Michigan and you irrevocably submit to the exclusive jurisdiction of the courts
in that State or location.
Privacy Policy
Your privacy is important to us.
It is Killer Membership Software’s policy to respect your privacy regarding any information we may
collect while operating our website. Accordingly, we have developed this privacy
policy in order for you to understand how we collect, use, communicate, disclose and
otherwise make use of personal information. We have outlined our privacy policy
below.
• We will collect personal information by lawful and fair means and, where
appropriate, with the knowledge or consent of the individual concerned.
• Before or at the time of collecting personal information, we will identify the
purposes for which information is being collected.
• We will collect and use personal information solely for fulfilling those purposes
specified by us and for other ancillary purposes, unless we obtain the consent of
the individual concerned or as required by law.
• Personal data should be relevant to the purposes for which it is to be used, and,
to the extent necessary for those purposes, should be accurate, complete, and
up-to-date.
• We will protect personal information by using reasonable security safeguards
against loss or theft, as well as unauthorized access, disclosure, copying, use or
modification.
• We will make readily available to customers information about our policies and
practices relating to the management of personal information.
• We will only retain personal information for as long as necessary for the
fulfillment of those purposes.
We are committed to conducting our business in accordance with these principles in
order to ensure that the confidentiality of personal information is protected and
maintained. Killer Membership Software may change this privacy policy from time to time at Killer Membership Software’s sole
discretion.
Data protection policy
Introduction
Killer Membership Software needs to gather and use certain information about individuals.
These can include customers, suppliers, business contacts, employees and other
people the organisation has a relationship with or may need to contact.
This policy describes how this personal data must be collected, handled and stored
to meet the company’s data protection standards — and to comply with the law.
Why this policy exists
This data protection policy ensures Killer Membership Software:
· Complies with data protection law and follow good practice
· Protects the rights of staff, customers and partners
· Is open about how it stores and processes individuals’ data
Protects itself from the risks of a data breach
Data protection law
The Data Protection Act 1998 describes how organisations — including Killer Membership Software must
collect, handle and store personal information.
These rules apply regardless of whether data is stored electronically, on paper or
on other materials.
To comply with the law, personal information must be collected and used fairly,
stored safely and not disclosed unlawfully.
The Data Protection Act is underpinned by eight important principles. These say that
personal data must:
1. Be processed fairly and lawfully
2. Be obtained only for specific, lawful purposes
3. Be adequate, relevant and not excessive
4. Be accurate and kept up to date
5. Not be held for any longer than necessary
6. Processed in accordance with the rights of data subjects
7. Be protected in appropriate ways
Not be transferred outside the European Economic Area (EEA), unless that country or
territory also ensures an adequate level of protection
People, risks and responsibilities
Policy scope
This policy applies to:
· The head office of Killer Membership Software
· All branches of Killer Membership Software
· All staff and volunteers of Killer Membership Software
All contractors, suppliers and other people working on behalf of Killer Membership Software
It applies to all data that the company holds relating to identifiable individuals,
even if that information technically falls outside of the Data Protection Act 1998.
This can include:
· Names of individuals
· Postal addresses
· Email addresses
· Telephone numbers
plus any other information relating to individuals
Data protection risks
This policy helps to protect Killer Membership Software from some very real data security risks,
including:
· Breaches of confidentiality. For instance, information being given out
inappropriately.
· Failing to offer choice. For instance, all individuals should be free to choose
how the company uses data relating to them.
Reputational damage. For instance, the company could suffer if hackers successfully
gained access to sensitive data.
Responsibilities
Everyone who works for or with Killer Membership Software has some responsibility for ensuring data is
collected, stored and handled appropriately.
Each team that handles personal data must ensure that it is handled and processed in
line with this policy and data protection principles.
However, these people have key areas of responsibility:
The board of directors is ultimately responsible for ensuring that Killer Membership Software meets its
legal obligations.
The data protection officer is responsible for:
-Keeping the board updated about data protection responsibilities, risks and
issues.
-Reviewing all data protection procedures and related policies, in line with an
agreed schedule.
-Arranging data protection training and advice for the people covered by this
policy.
-Handling data protection questions from staff and anyone else covered by this
policy.
-Dealing with requests from individuals to see the data Killer Membership Software holds about them (also
called ‘subject access requests’).
-Checking and approving any contracts or agreements with third parties that may
handle the company’s sensitive data.
The IT Manager is responsible for:
-Ensuring all systems, services and equipment used for storing data meet acceptable
security standards.
-Performing regular checks and scans to ensure security hardware and software is
functioning properly.
-Evaluating any third-party services the company is considering using to store or
process data. For instance, cloud computing services.
The marketing manager is responsible for:
-Approving any data protection statements attached to communications such as emails
and letters.
-Addressing any data protection queries from journalists or media outlets like
newspapers.
Where necessary, working with other staff to ensure marketing initiatives abide by
data protection principles.
General staff guidelines
The only people able to access data covered by this policy should be those who need
it for their work.
Data should not be shared informally. When access to confidential information is
required, employees can request it from their line managers.
Killer Membership Software will provide training to all employees to help them understand their
responsibilities when handling data.
Employees should keep all data secure, by taking sensible precautions and following
the guidelines below.
In particular, strong passwords must be used and they should never be shared.
Personal data should not be disclosed to unauthorised people, either within the
company or externally.
Data should be regularly reviewed and updated if it is found to be out of date. If
no longer required, it should be deleted and disposed of.
Employees should request help from their line manager or the data protection officer
if they are unsure about any aspect of data protection.
Data storage
These rules describe how and where data should be safely stored. Questions about
storing data safely can be directed to the IT manager or data
controller.
When data is stored on paper, it should be kept in a secure place where unauthorised
people cannot see it.
These guidelines also apply to data that is usually stored electronically but has
been printed out for some reason:
When not required, the paper or files should be kept in a locked drawer or filing
cabinet.
Employees should make sure paper and printouts are not left where unauthorised
people could see them, like on a printer.
Data printouts should be shredded and disposed of securely when no longer required.
When data is stored electronically, it must be protected from unauthorised access,
accidental deletion and malicious hacking attempts:
Data should be protected by strong passwords that are changed regularly and never
shared between employees.
If data is stored on removable media (like a CD or DVD), these should be kept locked
away securely when not being used.
Data should only be stored on designated drives and servers, and should only be
uploaded to an approved cloud computing services.
Servers containing personal data should be sited in a secure location, away from
general office space.
Data should be backed up frequently. Those backups should be tested regularly, in
line with the company’s standard backup procedures.
Data should never be saved directly to laptops or other mobile devices like tablets
or smart phones.
All servers and computers containing data should be protected by approved security
software and a firewall.
Data use
Personal data is of no value to Killer Membership Software unless the business can make use of
it.
However, it is when personal data is accessed and used that it can be at the
greatest risk of loss, corruption or theft:
- When working with personal data, employees should ensure the screens of their
computers are always locked when left unattended.
- Personal data should not be shared informally. In particular, it should never be
sent by email, as this form of communication is not secure.
- Data must be encrypted before being transferred electronically. The IT manager can
explain how to send data to authorised external contacts.
- Personal data should never be transferred outside of the European Economic Area.
- Employees should not save copies of personal data to their own computers. Always
access and update the central copy of any data.
Data accuracy
The law requires Killer Membership Software to take reasonable steps to ensure data is kept accurate and
up to date.
The more important it is that the personal data is accurate, the greater the effort
Killer Membership Software should put into ensuring its accuracy.
It is the responsibility of all employees who work with data to take reasonable
steps to ensure it is kept as accurate and up to date as possible.
Data will be held in as few places as necessary. Staff should not create any
unnecessary additional data sets.
Staff should take every opportunity to ensure data is updated. For instance, by
confirming a customer’s details when they call.
Killer Membership Software will make it easy for data subjects to update the information Killer Membership Software holds
about them. For instance, via the company website.
Data should be updated as inaccuracies are discovered. For instance, if a customer
can no longer be reached on their stored telephone number, it should be removed from
the database.
It is the marketing manager’s responsibility to ensure marketing databases are
checked against industry suppression files every six months.
Subject access requests
All individuals who are the subject of personal data held by Killer Membership Software are entitled
to:
- Ask what information the company holds about them and why.
- Ask how to gain access to it.
- Be informed how to keep it up to date.
- Be informed how the company is meeting its data protection
obligations.
- If an individual contacts the company requesting this information, this is called
a
subject access request.
Subject access requests from individuals should be made by email, addressed to the
data controller at support@killermembershipsoftware.com. The data controller can supply a standard
request form, although individuals do not have to use this.
Individuals will be charged $25 per subject access request. The data controller will
aim to provide the relevant data within 14 days.
The data controller will always verify the identity of anyone making a subject
access request before handing over any information.
Disclosing data for other reasons
In certain circumstances, the Data Protection Act allows personal data to be
disclosed to law enforcement agencies without the consent of the data subject.
Under these circumstances, Killer Membership Software will disclose requested data. However, the data
controller will ensure the request is legitimate, seeking assistance from the board
and from the company’s legal advisers where necessary.
Providing information
Killer Membership Software aims to ensure that individuals are aware that their data is being processed,
and that they understand:
- How the data is being used
- How to exercise their rights
To these ends, the company has a privacy statement, setting out how data relating to
individuals is used by the company.
